Privacy Policy

Effective Date: 2023-10-01

At Prime Water Heater Co., we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect personal information such as your name, phone number, email address, and service details when you contact us.

We may also collect non-personal information like browser type, IP address, and usage data through our website.

How We Use Information

We use the information we collect to provide you with water heater repair services, respond to inquiries, and improve our services.

Your information may also be used to communicate with you about promotions, updates, and relevant news.

Cookies and Tracking

Our website uses cookies to enhance your experience. Cookies are small data files stored on your device.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your experience on our site.

Analytics and Third-Party Tools

We may use third-party analytics tools to monitor and analyze website traffic and usage.

These tools help us understand how visitors interact with our site and improve its functionality.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties.

Your information may be shared with trusted service providers who assist us in operating our website and delivering services, under strict confidentiality agreements.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

When your information is no longer needed, we will securely delete or anonymize it.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

However, no method of transmission over the internet or electronic storage is 100% secure.

User Rights

You have the right to access, correct, or delete your personal information at any time.

You may also withdraw your consent for us to process your information, subject to legal obligations.

Children's Privacy

Our services are not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware of such information, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us About Privacy